Frequently Asked Questions

  • We offer an individual, bespoke pet cremations in South Wales and beyond. We are open seven days per week and are able to collect your pet from home, or the vets and return them to you. You can also bring your pet to our small, lovingly run pet crematorium in Carmarthenshire, Llandeilo.

  • Cremating your pet allows you to keep them close to you, something that has always been immensely important for us.

  • We are a small pet crematorium and pride ourselves in offering a one to one service. Only one pet will be with us at any time. A log of your pet is recorded whist with us so we can assure you only your pet will be returned to you. We are open 24/7 and are able to collect and return your pet if that is your wish. We provide complimentary name engraving on our suitable caskets and will always take care of your pet with the same love and care you have done their whole life.

  • You can contact us via WhatsApp, telephone, email or through our contact me page on our website.

  • We can collect your pet and also return them back home to you. We offer free collection and return of your pet within the first 15 miles of our crematorium.

    We are always happy to travel beyond this. There is a small charge of 80p per mile, helping us continue to provide a caring and reliable service when you need it most.

    We can also collect from your vet to make things as easy as possible for you.

    Please get in touch, we want to help in any way we can.

  • We offer compassionate pricing and each memorial includes a casket and/or scatter tube, free name engraving and fur clipping if desired and all the love and care in the world for your beloved pet and a private cremation.

    We offer free collection and return of your pet within the first 15 miles of our crematorium. If you live further away, there is a small charge of 80p per mile, helping us continue to provide a caring and reliable service when you need it most.

    You can pay by credit, debit card or cash when you bring your pet to us (or when we collect).

    You can pay by bank transfer ahead of your pets cremation.

    We will ask you your preference when we are on the phone.

    If you are eligible, we are able to offer a payment link that has the option of Klarna. Please note we are not affiliated with Klarna, and your option to use Klarna is based on their credit checks and criteria.

  • Often we can have your pet back home with you the same day. Only one animal is ever with us at any one time, ensuring your pet is treated with the individual care and dignity they deserve. We only offer individual pet cremations, meaning you can rest assured the ashes you receive are your pets and that we can follow your individual wishes entirely.

  • Our lovingly run pet crematorium is based in Llandeilo, Carmarthenshire. We support families in Ceredigion, Swansea, Cardiff, Bristol, Pembrokeshire and far beyond. We truly care, and if you need us we will do all we can to be there.